FAQ

For standard orders, the production lead time is typically 15-30 working days after receiving your deposit and confirming all design details. Customized projects may take 30-45 working days depending on complexity.

We offer a 12-month warranty for all our massage devices. During the warranty period, we will repair or replace defective products free of charge (excluding man-made damage). We also provide lifelong technical support and after-sales consultation.

Yes, we can handle full shipping logistics for you. We support sea freight, air freight, and express delivery (DHL, FedEx, UPS, etc.). We will recommend the most cost-effective and efficient shipping method based on your order volume and delivery time requirements.