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FAQ

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  • For standard orders, the production lead time is typically 15-30 working days after receiving your deposit and confirming all design details. Customized projects may take 30-45 working days depending on complexity.
  • We offer a 12-month warranty for all our massage devices. During the warranty period, we will repair or replace defective products free of charge (excluding man-made damage). We also provide lifelong technical support and after-sales consultation.
  • Yes, we can handle full shipping logistics for you. We support sea freight, air freight, and express delivery (DHL, FedEx, UPS, etc.). We will recommend the most cost-effective and efficient shipping method based on your order volume and delivery time requirements.
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